Shipping Policy

Clear information about how we get your order to you.

Production & Processing Time

All items are made-to-order to reduce waste and ensure quality.

Production: 2-7 business days to create your custom merchandise

Once production is complete, your order ships immediately. You'll receive tracking information via email.

Shipping Rates & Delivery Times

Shipping costs and delivery estimates by region.

United States

Shipping: $5.99 flat rate — free on orders over $75

Total Delivery: 5-10 business days after you order (includes 2-7 days production)

We currently ship within the United States only. Checkout accepts US shipping addresses at this time. If you're outside the US and want a Turn2 Threads order,get in touch and we'll let you know when we open up international shipping.

Order Tracking

Stay updated on your order status.

Once your order ships, you'll receive a tracking number via email. Use this number to monitor your package's journey to your door.

If you don't receive tracking information within 7 business days of ordering, please contact us.

Questions About Your Order?

Our team is here to help with any shipping or order questions.

[email protected]

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